Coronavirus Cleaning Protocols

(What we’re doing to keep our guests safe)

General & Preparation

  • Make sure to thoroughly clean your hands in accordance with WHO guidelines
    • Wash with soap and water for at least 20 seconds and dry thoroughly
    • Use alcohol-based sanitizer if you don’t have immediate access to soap and water
    • Wash hands after blowing your nose, coughing, sneezing, using the restroom, or discarding trash
  • Make sure to wear disposable gloves on both hands when cleaning and disinfecting surfaces
    • If gloves are removed during cleaning, wash hands immediately
    • If reusable gloves are used, dedicate them soley for COVID-19 cleaning
  • Avoid touching your eyes, nose, or mouth throughout the clean as much as possible
  • Follow CDC and EPA guidelines for approved cleaning products and disinfectants
    • Check that cleaners contain chlorine, hydrogen peroxide, detergents, iodophors, or alcohols
    • Never mix household bleach with ammonia or any other cleanser
    • Check to make sure the products have not expired
    • Refer to manufacturer’s instructions for proper ventilation
  • Follow CDC guidelines for approved disposable products (e.g disinfecting wipes and paper towels)
  • Record the time and date that work is started and stopped
  • Ventilate rooms by opening doors and windows before beginning to clean and disinfect

Kitchen

  • Clean and disinfect all surfaces with CDC approved detergent and disinfecting products
    • Wipe down all countertops and surfaces
    • Wipe exterior of all cabinets
    • Wipe down and vacuum all cabinets and drawers
    • Wipe down backsplash
  • Clean and disinfect kitchen sink
    • Wipe down the faucet
    • Polish the inside of the sink
    • Wipe down any cleaning supplies left for guests to use
    • Clean the garbage disposal by running it with dish soap
  • Empty trash
    • After discarding trash perform hand hygiene
    • Wipe down all exposed surfaces inside and out on trash and recycling receptacles
    • Replace used kitchen supplies (e.g. paper towels, dish soap, hand soap, and sponges)
  • Make sure the dishwasher is clean and empty
    • Wash all dishes and utensils (be prepared to run dishwasher multiple times Wipe down the exterior of the dishwasher including handle and buttons
    • Clean and disinfect silverware tray
    • Confirm the refrigerator and freezer are clean and empty
    • Remove racks and drawers, clean thoroughly
    • Wipe down the exterior of the refrigerator
  • Check the oven for cleanliness
    • Make sure interior, exterior and knobs are wiped down
    • Clean and disinfect burner rings and plates
    • Pull out and clean oven bottom drawer
    • Check under range hood for grease in vent
    • Wipe down the oven door, and check for streaks and smudges
  • Clean and disinfect all small appliances
    • Coffee maker
      • Wash pot
      • Wipe down exterior with disinfectant
    • Blender
      • Sterilize blender and blade in the dishwasher
      • Wipe down buttons and switches
    • Ice maker and trays
      • Dispose of old ice and make fresh ice
      • Clean and disinfect surface area
    • Microwave
      • Clean and disinfect surface area
      • Wipe down turntable and all buttons, and ensure they are functioning
    • Toaster
      • Remove all crumbs
      • Wipe down exterior, knobs and buttons
  • Wipe all wall smudges
  • Wipe down front and back of doors, doorknobs and trim
  • Clean and disinfect windows, windowsills, blinds, cranks and levers
  • Wipe down light switches on walls and lamps
  • Wipe down thermostat
  • Clean and disinfect the cleaning equipment for guests (e.g. broom, vacuum, and chemicals)

Living Room

  • Clean and sanitize the couch
    • Vacuum underneath the couch and couch cushions
    • Pull out sleeper sofa, if applicable
    • Change linens on sleeper sofa, if applicable
    • Sanitize couch cushions with disinfecting spray
  • Clean and disinfect all surfaces and furniture
    • Wipe down drawers, tables and entertainment center
  • Clean and disinfect floor
  • Wipe down front and back of doors, doorknobs, and door trim
    • Clean and disinfect windows, windowsills, blinds, cranks and levers
    • Wipe all wall smudges
    • Wipe down electronics and entertainment items accessible to guests
        • Wipe down buttons
        • Clean and disinfect remote control
    • Wipe down light switches (wall and on lamps)
  • Wipe down thermostat and gas fireplace controls

Dining Room

  • Clean and disinfect all surfaces
    • Wipe down the table and ensure there are no streaks
    • Wipe down all chairs and other furniture in the room
    • Sanitize placemats
  • Clean and disinfect floor
  • Wipe down front and back of doors, doorknobs and trim
  • Clean and disinfect windows, windowsills, blinds, cranks and levers
  • Wipe all wall smudges
  • Wipe down light switches on walls and lamps
  • Wipe down thermostat and gas fireplace controls

Bedrooms

  • Wipe down all surfaces
    • Clean and disinfect lamp bases & shades, fans, and light fixtures
  • Make sure each bed is guest-ready
    • Strip all sheets and bedding
    • Bag all dirty linens, and do not shake to minimize spreading germs in the air
    • Sanitize mattress pad, bed skirt, and pillows with disinfecting spray
    • Wipe down headboards and bedframes
    • Make the bed with new sheets, shams and pillowcases
  • Wipe down all mirrors and picture frames
  • Clean and disinfect all electronics and associated remote controls
  • Wipe out all drawers and chests
  • Check the closet for any items that were left behind
    • Clean and disinfect all hangers
    • Dust the shelves
    • Wipe down closet doors, doorknobs, and door trim
  • Clean and disinfect windows, windowsills, blinds, cranks and levers
  • Scrub all wall smudges
  • Wipe down front and back of doors, doorknobs, and door trim
  • Clean and disinfect floor
  • Wipe down thermostats and window or portable AC units
    • Wipe down inside of any gas fireplace controls
  • Empty trash
    • After discarding trash perform hand hygiene
    • Wipe down all exposed surfaces inside and out on the trash and recycling receptacles

Bathrooms

  • Clean & disinfect counters
  • Clean and disinfect sink, backsplash, mirror and faucet
  • Clean and disinfect medicine cabinet inside and out
      • Remove any items that many have been left behind
  • Ensure the bathtub and shower are guest-ready
      • Clean and disinfect shower and tub
      • Check for mildew and mold
      • Ensure the tub grout is clean and free of soap scum
      • Wipe down faucet and shower head
      • Ensure the drain is clear
      • Replace the shower liner
  • Ensure the toilet is spotless
      • Clean and disinfect toilet, including base, lid, handle and seat
      • Flush the toilet to ensure there are no leaks and that it drains correctly
      • Replace used toilet paper with new roll and ensure there are at least two extra rolls
  • Clean and disinfect the floor
  • Wipe down front and back of doors, doorknobs, and door trim
  • Wipe all wall smudges
  • Clean and disinfect windows, windowsills, blinds, cranks and levers
  • Wipe down light switches
  • Empty trash
      • After discarding trash perform hand hygiene
      • Wipe down all exposed surfaces inside and out on trash and recycling receptacles
  • Vacuum and clean the bathroom exhaust fan area
  • Wipe down any exterior plastic parts you can reach

Laundry Room

  • Wipe down all surfaces
  • Clean and disinfect the washer and dryer and ensure they are empty
    • Clean and disinfect all buttons and knobs
    • Ensure there is no mold in the washer seal
    • Keep doors cracked open to prevent mold
    • Clean out lint trap in the dryer
  • Wipe down any laundry baskets, soap containers and detergent bottle
  • Vacuum, clean and disinfect the floor
  • Wipe down front and back of doors, doorknobs, and door trim
  • Wipe all wall smudges
  • Clean and disinfect windows, windowsills, blinds, cranks and levers
  • Wipe down light switches on walls
  • Empty trash
    • After discarding trash perform hand hygiene
    • Wipe down all exposed surfaces inside and out on trash and recycling receptacles

Exterior

  • Clean and disinfect doors, doorknobs, locks, lockboxes, and keyless entry hubs
  • Clean and disinfect any outdoor furniture
  • Clean garage area of any debris
    • Wipe down all exposed surfaces inside and out on trash and recycling receptacles
    • Clean and disinfect cleaning equipment accessible to guests (e.g. mop handles and step stool)
    • Wipe down any guest accessible amenities (e.g. bikes)
  • Make sure exterior lights are working
    • Wipe down any associated outside light switches
  • Clean and disinfect all handrails and any other commonly touched surfaces